Being an inbound call center agent is really a tough job. Meeting the expectations of the organization, the supervisor or team leaders stressing operational efficiency and at the same time dealing with the demands of customers who want problem resolution or satisfaction can be very stressful. Thus you might be dissatisfied and unhappy with your customer service job and might look for something else but you might not be sure about what exactly it is.
If you are contemplating a change in career or feeling stagnant in your job, having a professional career coach maybe just what you need to help you make an informed decision about your future. Career coaching helps individuals discover what they really want to do with their lives and then develop a strategy to achieve it. A career coach can help you in deciding your career path. They are like sports coach who can motivate you, inspire you, guide you and assist you towards a strong career. They can help you gain clarity in your life. Most people don’t know what they really want in their careers. Even the ones that do, they don’t know when they get it. You can also find out what motivates you. It is about realizing how you were wired since birth and how to use that programming to achieve happiness which we call values and beliefs. Knowing what is important will make it easy to say no to things and people that waste your time. At the same time, you will discover opportunities that in the past have avoided you. And while you will raise the bar, you will also get the encouragement, recognition, support that you deserve. This will help you achieve results much faster.