Inbound Call Center

The Answer To Your Inbound Calls and Your Budget

Executive Boutique’s Philippine call center is a cost-effective answer to expanding your sales and customer service support. We offer small and midsized businesses the same high-quality inbound call center solutions that the big names enjoy. But, unlike at the big centers, you’ll never feel lost with us.  Executive Boutique specializes in customized outsourced call center services to fit your organization.

Sales Support – Executive Boutique’s inbound call centers are designed to optimize conversion, increase sales, and create a positive experience.  A better experience leads to loyal and repeat customers.

Customer Service – Every member of your inbound call center team understands their importance to supporting your acquisition and retention initiatives. Our highly trained call center agents treat your customers with the care and attention you would expect from one of your own employees.

All Executive Boutique call center agents are college educated and hand-selected to match your inbound call program requirements.  We can arrange for daytime, overnight, or 24/7 coverage.  With Executive Boutique’s inbound call centers you get more value, more sales, more service.

• Fully trained agents who are sales and service focused and web enabled
• State-of-the-art inbound call center infrastructure, calling tools, and exceptional voice quality
• A strong team of qualified and experienced personnel, including onsite managers, trainers, and IT specialists
• Tailored program design and training, including script writing, quality control, and full reports
• Onsite monitoring of all agents and inbound call center activity to optimize sales conversions and all service outcomes
• Call recording and monitoring and the ability to have calls transferred directly to your office
• Daily reporting on a complete range of inbound call center performance metrics
• Maximum flexibility to quickly expand the number of agents working on a program
• A fully secure computer network managed by a Certified Information Systems Security Professional

Executive Boutique’s Philippine call center pricing is both competitive and flexible. Fees are based on the number of agent hours and are all-inclusive; there are no added expenses, set-up fees, or hidden charges.  We heard what you needed… and we answered the call.

Inbound Call Center Services

• Customer Service Support
• Order Taking and Order Processing
• Schedule Appointments and Bookings
• Conference and Seminar Reservations
• Customer Retention
• Directory Assistance
• Technical Help Desk Assistance
• Telesales
• 1-800- Toll Free Customer Services
• Overflow Call Load

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