Call Center Careers at Executive Boutique
We are constantly expanding Executive Boutique's call center and business support team in Cebu, Philippines. If you are an experienced call center agent with a college level education, and possess superior English verbal and written communication skills, please contact Executive Boutique about a career at our call center or as a virtual office assistant at firstname.lastname@example.org.
Or you may fill-up the form below.
Complete product knowledge is an important key for providing excellent customer service and experience to the customers. Employees who are more knowledgeable about what they sell are much preferred by customers to answer their inquiries. Outsourced call center agents become the company’s representative of reliability and expertise. The impression of a customer depends on […]Read more >>
Most Effective Ways to Turn an Irate Customer into a Happy one
Philippine call center agents will always encounter angry customers, especially in an inbound call center setting. Even companies with the excellent customer service and product line encounter irate customers on a day to day basis and it is very important to fix the problem immediately. Here are proven and tested ways to appease […]Read more >>
Ways to reduce hold time and dropped calls in Call Centers
It is a customer’s worst nightmare to be put on hold. Callers who seek out the assistance of Philippine call center agents are in a hurry and want solutions fast which is why every second matters. “Please hold” are the two words that can decrease the levels of customer experience. At the same time, […]Read more >>