Inbound Call Center ● Inbound Customer Support
Talented and friendly inbound agents to broaden your customer service.
Executive Boutique is the cost-effective answer to expanding your company's customer service and telephone order taking. Our experienced inbound agents have the "soft touch" required by all of our customers. We offer small and midsized businesses the same high-quality inbound call center solutions that the big names enjoy. But, unlike at the big centers, you'll never feel lost with us.
We can customize our Philippines call center services to fit your organization. Let us help you design a program to optimize conversion, increase sales, and create a positive experience that leads to loyal and repeat customers. Every member of your inbound customer support team understands their importance to supporting your acquisition and retention initiatives. Our highly trained Philippines call center agents treat your customers with the care and attention you would expect from one of your own employees.
- Order Taking and Order Processing
- Appointment Setting
- Customer Service Support
- Customer Retention
- 800 Toll Free Customer Services
- Schedule Appointments and Bookings
- Conference and Seminar Reservations
- Directory Assistance
- Technical Help Desk Assistance
- Overflow Call Answering
Executive Boutique call center agents are college educated and hand-selected to match your customer service program requirements. We can arrange for daytime, overnight, or 24/7 coverage. We offer more value, more sales, and more service.
Give your customers the experience they expect.
Complete product knowledge is an important key for providing excellent customer service and experience to the customers. Employees who are more knowledgeable about what they sell are much preferred by customers to answer their inquiries. Outsourced call center agents become the company’s representative of reliability and expertise. The impression of a customer depends on […]Read more >>
Most Effective Ways to Turn an Irate Customer into a Happy one
Philippine call center agents will always encounter angry customers, especially in an inbound call center setting. Even companies with the excellent customer service and product line encounter irate customers on a day to day basis and it is very important to fix the problem immediately. Here are proven and tested ways to appease […]Read more >>
Ways to reduce hold time and dropped calls in Call Centers
It is a customer’s worst nightmare to be put on hold. Callers who seek out the assistance of Philippine call center agents are in a hurry and want solutions fast which is why every second matters. “Please hold” are the two words that can decrease the levels of customer experience. At the same time, […]Read more >>