Philippines Call Center ● Telemarketing ● Surveys ● Lead Generation
Executive Boutique is an outsourcing firm that operates a main call center and business outsourcing facility in Cebu City, Philippines. We employ college educated call center operators with experience in telemarketing, customer service, surveys, and BPO. Executive Boutique is a trusted outsourcing partner to companies in the US, Canada, Europe and Australia.
Your company takes great pride in how you treat your customers. At Executive Boutique we share the same feelings and can help you provide exceptional customer service, order taking and helpdesk support to your clients. Our inbound call center agents have experience and expertise making customers happy all over the world. We work with traditional and online catalogue companies in the US and Australia to take customer orders and provide product support. These same firms also use us for their chat support and outbound telemarketing as well. We have the best in VOIP phone service and operate our own PBX phone system so your customers will always have a clear call. Our inbound call center agents have experience in taking airline reservations, hotel bookings, customer retention programs and much more.
Do you want to take advantage of the same sales force that many of the top lead generation companies use to build their market share? Executive Boutique's sales teams will help your business grow. Our Philippines telemarketing agents have the experience to make your sales campaign a success. We have talented script writers who know how to market to your customers, and we use the newest dialing technology to make sure your agents are on the phones selling and not waiting for their calls to connect. At Executive Boutique, we work hard to make sure we exceed your sales expectations. Major lead generation and data collection companies trust Executive Boutique to help them gain market share. Why should your business be any different?
Our Philippines business process outsourcing unit is the fastest growing part of our business and we are saving companies in the US money on all of their back office operations. We offer data-entry services and more classic back-office functions. Let us know what you need and we will provide.
Executive Boutique began its business as a boutique provider of top quality Philippines virtual assistants to companies in the US and Europe. Your virtual assistant can make everyone in your office more efficient by taking care of the important, yet time consuming tasks that businesses are faced with. We have staff that can help you with telemarketing to potential customers as well as provide chat support and email requests for existing customers.
Complete product knowledge is an important key for providing excellent customer service and experience to the customers. Employees who are more knowledgeable about what they sell are much preferred by customers to answer their inquiries. Outsourced call center agents become the company’s representative of reliability and expertise. The impression of a customer depends on […]Read more >>
Most Effective Ways to Turn an Irate Customer into a Happy one
Philippine call center agents will always encounter angry customers, especially in an inbound call center setting. Even companies with the excellent customer service and product line encounter irate customers on a day to day basis and it is very important to fix the problem immediately. Here are proven and tested ways to appease […]Read more >>
Ways to reduce hold time and dropped calls in Call Centers
It is a customer’s worst nightmare to be put on hold. Callers who seek out the assistance of Philippine call center agents are in a hurry and want solutions fast which is why every second matters. “Please hold” are the two words that can decrease the levels of customer experience. At the same time, […]Read more >>