Executive Boutique is a leading provider of outsourced call center services, including superior customer service for start-up businesses across a range of industries, as well as government organizations, non-profits and Fortune 500 companies. By leveraging Executive Boutique’s state-of-the-art systems and highly skilled agents, companies of any size can expand their staff at a fraction of the cost of hiring full-time U.S.-based employees. Reap the benefits of outsourcing with Executive Boutique’s Philippine call center. Our multi-lingual specialists can cover all your business and technical support needs, while saving your company money.
Take your business to the next level, improve customer satisfaction rates and enhance efficiencies by partnering with Executive Boutique, located in Cebu’s brand-new IT complex. Call center outsourcing is not only cost-efficient in the long run, it helps you gain a competitive edge in the global marketplace. By utilizing agents who are dedicated to delivering a consistent, high-quality customer experience, companies have more time and resources to focus on core functions and goals.
Business Process Outsourcing
Ready to outperform your competitors, enhance agility and boost performance in an ever-changing marketplace? Business process outsourcing is a proven technique to take your operations from good to great. Executive Boutique call center services are designed to drive measurable business results without large investments or fixed overheads. By outsourcing front and back office processes to our professional team of call center agents, you can expand your global presence, decrease costs and pay more attention to growth initiatives.
We are a leading provider of outsourced BPO services including:
- Data Entry
- Electronic Filing
- Data Mining
- Claims Filing
- Forms Processing
- Contract Processing
- Claims Submission
- Office Tasks
Benefits of BPO
Business process outsourcing – from simple office tasks to complex market research — is an effective way to streamline operations and encourage growth. The primary advantages of BPO with an experienced call center like Executive Boutique include:
- Improved logistics and productivity
- Reduced expenditures for staffing and infrastructure
- Fosters collaboration among in-house staff
- Better quality of customer service
- More time to focus on revenue enhancements
BPO Call Center
Executive Boutique develops customized solutions to address common logistical and administrative challenges faced by growing companies. We offer a full suite of BPO services to innovative businesses in the United States, the U.K., Australia and Singapore, and maintain a global presence across numerous industries.
Customer engagement and experience can ultimately determine the success or downfall of your business. EB Call Center offers top of the line, professional customer support through multi-channel platforms. Our services are designed to integrate seamlessly with any business, so we function like an extension of your own team. Call center agents receive specialized training on your brand and company culture, and deliver outstanding customer support that can help increase customer satisfaction and retention rates. From billing enquiries to chat and email support, we provide a comprehensive list of customer service solutions.
Our customer service specialists provide:
- After Hours Support
- Billing Inquiries
- Call Overflow
- Live Chat
- Event Registration
- Order Processing
Benefits of Outsourcing Customer Service
Five of the top benefits of outsourcing customer service with EB Call Center:
- Cost savings
- Access to a talented and educated workforce
- Quality service drives up sales
- Reduces pressure on in-house staff
- Better scalability and flexibility
Customer Service Call Center
Using a reputable call center with state-of-the-art infrastructure, cloud-based systems and dedicated agents is a sure-fire way to ensure customers receive consistent top-notch service. Executive Boutique’s representatives offer knowledgeable and professional post-sales support, increasing satisfaction levels and customer loyalty.
Ever wish you had the resources of large companies, with a full-time sales force? EB Call Center’s outbound and telemarketing teams will help grow your business. Our experienced telemarketing agents have what it takes to make your outbound sales and telemarketing campaigns a success. We use the newest dialing technology and have talented script writers who know how to market to your customers.
Take advantage of affordable outbound call center support with:
- Appointment Setting
- Data Verification
- Post Sales Follow Ups
- Lead Generation
- Market Research
Benefits of Outsourcing Outbound Calls
Reap the short and long-term benefits of outsourcing telemarketing and outbound calls, which enable companies to:
- Minimize operating costs
- Improve sales conversions
- Unburden in-house employees
- Generate more leads
- Widen customer base through product promotion
Outbound Call Center
If you’re looking for a way to cut down on costs, expand your brand and increase revenues, consider Executive Boutique’s call center outsourcing services. By utilizing our pool of talented agents, you can grow your business quickly and without financial burden.
Most companies today are outsourcing technical and IT support services due to increasing costs of hiring, training, and managing an in-house department. Improve your operational efficiency and enhance your team’s ability to quickly ramp up with better quality staff. With our experience and cutting-edge technology, we can deliver reliable tech support services to supplement or replace your in-house team.
- Software and Mobile App Support
- Site Navigation
- Software Training
- Software Setup and Installation
- Software Troubleshooting
Benefits of Outsourcing Technical Support
Maximize your business operations without reducing the quality of tech support your customers have come to expect. With our IT specialists, your customers have access to incredible expertise and round-the-clock support.
Outsourcing IT support offers immediate advantages by:
- Freeing up valuable in-house resources
- Fostering better cost management
- Reducing risk for security or compliance issues
- Providing more time to focus on market strategies and core competencies
- Improving customer interactions and satisfaction
Technical Support Call Center
Save up to 80 percent on IT support costs and gain an expert staff who are available around-the-clock, 365 days a year with Executive Boutique Call Center. Learn more about our portfolio of technical support services and competitive rates by calling us for a free quote today!