Voice Samples of Our Agents
Click on the player next to the agents' names to hear samples of actual agents working at Executive Boutique:
All Executive Boutique agents are carefully screened for superior verbal and written communication skills. We selected the Philippines as our outsourcing center because it is the third-largest English-speaking nation in the world. Schools and universities are taught in English with American pronunciation and usage. In addition, all Executive Boutique agents have completed call center training courses that include additional instruction on how to neutralize and smooth over any accent.
If you would like to schedule an appointment to interview one or more of our agents who are available to work with your company performing inbound or outbound call center services or as your own virtual assistant, please feel free to contact us.
Complete product knowledge is an important key for providing excellent customer service and experience to the customers. Employees who are more knowledgeable about what they sell are much preferred by customers to answer their inquiries. Outsourced call center agents become the company’s representative of reliability and expertise. The impression of a customer depends on […]Read more >>
Most Effective Ways to Turn an Irate Customer into a Happy one
Philippine call center agents will always encounter angry customers, especially in an inbound call center setting. Even companies with the excellent customer service and product line encounter irate customers on a day to day basis and it is very important to fix the problem immediately. Here are proven and tested ways to appease […]Read more >>
Ways to reduce hold time and dropped calls in Call Centers
It is a customer’s worst nightmare to be put on hold. Callers who seek out the assistance of Philippine call center agents are in a hurry and want solutions fast which is why every second matters. “Please hold” are the two words that can decrease the levels of customer experience. At the same time, […]Read more >>
If you are interested in Executive Boutique's Philippines call center, business process outsourcing or virtual assistants, or would like more information, please contact our Philippine call center.