All call center agents experience stress from time to time and they cope with it differently. For many of them, they believe that cigarettes are great helpers which are claimed to calm down the nerves and to relax that’s why many BPO employees are known to be excessive smokers. There are some reasons why they take cigarettes at stressful times; they think that smoking gives them a much deserved break, they feel a sense of camaraderie because smoking is usually done in a group of people and they feel relief because smoking eliminates nicotine withdrawal symptoms.
These are just some of the common beliefs of Philippines call center agents but in reality, there is no proven evidence that nicotine eases stress. In fact, smoking does not improve stressful situation and might make things even worse because of its health risks. It can cause lung cancer, heart disease, ageing, damage on blood circulation, and other conditions where smoking often causes worse symptoms include: asthma, colds, flu, chest infections, tuberculosis, chronic rhinitis, diabetic retinopathy, hyperthyroidism, multiple sclerosis, optic neuritis, and Crohn’s disease.
To quit smoking may be hard but to think that you can reduce the risk of getting serious diseases no matter what age you give up. However, the sooner you stop, the greater the reduction in your risk. About 2 in 3 smokers want to stop smoking. Some people can give up easily. Willpower and determination are the most important aspects when giving up smoking. There’s always room for improvement like seeking for healthy ways to cope with stress.