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Philippine BPO: 2011 International Outsourcing Summit

The Business Processing Association of the Philippines announced the third annual International Outsourcing Summit, an IT- BPO and shared services conference that will take place October 11-12, 2011 in Manila, Philippines. This year, the theme of the Summit is “Global Market Leaders Addressing Global Issues” that will focus on innovation and value in the delivery of client services. The Summit will host some 400 delegates from 20 countries and features 60 top speakers, panelists, and moderators from the industry and client firms. TeamAsia, a strategic marketing communications firm, has been engaged for the third year to produce the Summit.

The Summit will also provide the opportunity to examine growth of the Philippines’ IT-BPO and shared services industry, and its prospects moving forward, according to Virata. “The IT-BPO Road Map 2011-2016 identified key opportunities and risks for the Philippines to take advantage of the growth in the IT-BPO industry. Likewise, existing and emerging locators are on the road to successfully replicating the Philippines’ success, making competition in the industry fiercer, not only in terms of costs, but more importantly, in terms of labor provision and talent management, technology and service innovation, and specialization.

According to Virata, This year’s Summit reviews the Road Map and its implications on the Philippines’ position as the new leader in voice—and how it affects the even faster-growing non-voice segment for all locators. Lacdao also said that the Philippines is the place to meet top influential executives from both the industry and the industries IT services with the country’s  more than 20 verticals and 500,000 knowledge workers.

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