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From the blog

Importance of Self-Care in a Hectic World of Call Center

Beautiful woman having massage.
© Kurhan / Dollar Photo Club

Many Philippine call center transactions are doomed from the outset as the agents are just as stressed as the people calling to complain. If you have ever worked as a customer service representative, then you know that stress simply comes with the job. In addition to that, inbound call center agents usually encounter pressure from working schedules, company policies and procedures and quotas. Well, it is simply the nature of the business.

That’s why it’s so important to take time to do nice things for yourself. Self-pampering is not about being selfish. It’s about taking proper care of yourself and treating yourself as kindly as you treat others. You need to make caring for yourself a priority, otherwise you will continue to put it off. Set an appointment with yourself every day, or at least once a week. Block the time out in your calendar and do not let anything interfere.

As much as you do for others, you deserve this time for yourself. It doesn’t have to be a huge amount of time, even an hour or two will do. Here are some self-pampering ideas. Treat yourself to lunch or dinner at a nice restaurant. Take a bubble bath by candle light. Spend time in nature. Get a manicure or pedicure. Have a massage. Listen to soothing music or nature sounds. Go window shopping. Relax with a cup of calming chamomile tea. Watch a comedy or read something funny. Go for a quiet stroll in the evening, or early morning. Buy yourself something new. Get a new hairdo. Visit a spa and have a facial. See a new movie. Dance. Take a nap. Curl up with a good book.

Keep in mind, there is nothing more important than your well-being. The better you feel the more you can do the things you need to do and the more you can live the life you want to live.

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