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More and more, organizations looking for a way to provide their clients with customer service around the clock without the prohibitive expense of hiring an onsite staff to process inbound inquiries are turning to Philippines-based call centers to meet their demand. Executive Boutique offers this indispensable resource at an outstanding value, allowing you to make more out of every dollar you invest in meeting the needs of your customer base.
Choose Cost-Effectiveness
Thanks to our innovative business model, we can provide unbeatable pricing on inbound call management services. Our pricing is entirely determined by the level of technical knowledge your typical inquiries require, and you can select a pricing model that fits the number of agents you need on call at peak hours, the specialized information our team will need to know, and the kind of services they will be expected to provide your clients.
While our rates are flexible based on the individual needs of your business, we focus on providing you with a clear picture of the projected costs, including labor expenses, equipment usage, and other related charges. In contrast with many of our competitors, our company structure enables us to eliminate startup fees and other hidden costs, and our support team can offer you a no-obligation quote tailored to your needs.
Choose Caller-Friendliness
At Executive Boutique, everything we do is aimed at guaranteeing your customers a directly comparable quality of service as provided by an onsite call center. We have chosen the Philippines as a base of operations because the territory’s schools and universities primarily teach in English, including American-preferred pronunciation and word usage. Every customer service agent we hire has been stringently screened for the highest caliber verbal and written communication skills available, as well as minimal noticeable accent.
Along with selecting from the top talent pool within the third-largest Anglophone nation in the world, we also make a special effort to bring you the right staff for your specific needs. We have sample voices from our team members available for you to listen to before you commit to a service plan, and we can also schedule a time for you to speak to our agents directly so you can evaluate their suitability to represent your business.
Choose Reliability
Our quality of service is second to none in the international call center marketplace. Our state of the art VoIP telephone system is engineered to deliver outstanding call quality as well as high transmission rates (under 200ms) for a seamless listening experience. Our lines are open to your customers 24 hours a day, 7 days a week, and the experience is nearly impossible to distinguish from conventional calling services. Of course, you can always schedule a live demonstration of our services before committing to a contract.
We take every step to offer a service that delivers the ease of use that an onsite call center provides. Your agents can be assigned area codes and callback numbers from any locale you prefer, meaning that your customers and prospects should never be able to tell the difference between our international call center and conventional inbound call services. The result is a reliable option that keeps you in constant contact with your clientele for less.
Our multifaceted approach to call center outsourcing is more than a cost-saving alternative, but a powerful tool you can use to amplify the effectiveness of your onsite staff. Contact Executive Boutique today to learn more about outsourced customer service in the Philippines and what we can do for your business.
