Many Philippine call centers talk about social responsibility but how many of them actually understand that? Unfortunately, when it comes to deciding profits and the environment, the last is often loses. But, despite this, a few call centers in the Philippines are proving that eco-friendliness and profitability do go hand in hand. Going green at the office can be very effective in demonstrating practical benefits of being environmentally friendly as well as saving business money.
Say it through e-mail.
E-mail and instant messaging make interoffice communications quicker and easier than distributing paper memos. E-mail newsletter distribution means your customers receive information about your business sooner. Your company can use social media similarly, by offering promo codes and discounts for mentioning tweets and other messages from your business.
Making paper cuts.
Print and copy on both sides of the paper whenever possible, and post instructions near the copy machine and printers to eliminate excuses. Or consider making this the default option on office equipment. Use a smaller font to print documents when possible. Reduce junk mail in a variety of ways.
Use it again.
In situations where maintaining your corporate image is not necessary, re-use envelopes. Cover your address with a mailing label, or buy specially designed labels that identify the envelope as “recycled.” This habit may even boost your image as a “green company”. When you receive packages, keep bubble wrap and other packing materials for re-use.
Think before you buy.
Ask inbound and telemarketing agents to bring in their own mugs instead of stocking the break room with styrofoam cups. Use rechargeable batteries whenever possible, and buy recycled printer ink. Bulk purchases can save your business money, but wasting supplies is never an efficient use of your company’s funds.