Efficient. Burgeoning. Thriving. These three words can be used to aptly describe a successful business in today’s increasingly connected world.
With all the modern business management techniques in place, how you make use of them can turn your business from good to great.
One such modern business management technique is outsourcing. It can be a source of tremendous efficiency within an organization if done properly.
Take the case of Alibaba.com. In its infancy stage, Jack Ma, the founder, outsourced his website development to the US since China was in short supply of developers. Today, they still rely on outsourcing partners for production. From its humble beginnings as a small internet company called China Yellow Pages, it is now known as The World’s Biggest Online Marketplace.
And then there’s Google. This multi-million dollar company has been outsourcing staff, whether IT specialists, software developers, virtual assistants for years. One significant achievement worth mentioning is after they decided to outsource phone and email support for AdWords – their top grossing product, it resulted in an exponential ROI.
The Ways your Business is Optimized through Outsourcing
While it is true that outsourcing can indeed save you on costs, that is not the sole benefit. The following points show how you can optimize your business by outsourcing to BPO companies.
1) Outsourcing frees you from doing what you are not able (or hate) to do.
No one is perfect, and there will always be something that you are not the best at. Say, for example, accounting. If you are not excited at the thought of pouring over spreadsheets, formulas and sorting out figures, this is probably not your forte.
Instead of wasting precious time figuring out the math, making sure you are up to date on compliance regulations, etc. you are better off outsourcing this function to a reliable BPO company. Remember that as an entrepreneur, you are contributing to your company’s success when you are focused on endeavors that will make your company grow.
2) Outsourcing gives you an instant team
BPO companies allow you the means to have an instant team to provide customer support or technical support even at the onset of your business . In today’s business environment, a company will die a natural death if there is no customer support in place for its end users.
Especially for startups who do not have the resources to form such support teams, outsourcing levels the field and gives them a fighting chance against giant companies. Smaller companies can now provide the same services with the same level of efficiency and expertise as with larger companies.
3) Outsourcing allows you to start on new projects asap.
Depending on the nature of your business, there may be times when you need more than your usual manpower at certain periods or on a project basis.
Let’s say you have been handed a project that will give you the exposure your company needs however you are short in manpower. You cannot afford to turn down this project just because you don’t have enough people! Just turn to a BPO company, and they will be ready with the human resources that you need and stat!
What’s Next in Business Process Outsourcing?
Outsource your business processing needs to Executive Boutique and allow us to help you optimize your operations to achieve efficiency!
We provide BPO services such as data entry, data mining, data verification, lead generation, telemarketing, market research and the like. To know more about the services we offer, call us and get your free quote!