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Competencies of Virtual Assistant

The Internet has already revolutionized the way we live and work.  For businesses, it has given greater flexibility and power in the way they do business. It minimizes time and distance, simplifies complex business processes, and enables more effective communication and collaboration, just like having a virtual assistant.

Who would have thought? You can have someone to perform your administrative tasks remotely. In other words, they do not need to be where the business is centered. They could be one town away, one state away, cross country, or even international and still perform the job to the best of their ability.

For small businesses, they hire virtual office assistant from a Philippines business process outsourcing call center to make their work more productive yet cost-effective. Personal skill is the root of a VA business. A high level of proficiency in the services of their chosen niche, good organization skills, good spelling, grammar and punctuation skills and a basic understanding of web and computer technology are essential.

VAs should have a basic understanding of business operation and budgeting as well. They should know how to create a business and marketing plan; have a basic understanding of bookkeeping; have the ability to maintain accurate records; utilize contracts and agreements; and manage time effectively.

They should be excellent communicator which is part of professional skill. Competent communicators have the ability to drive a discussion to a positive outcome and possess excellent listening skills. Another trait is the ability to accept and/or delegate any given task or assignment effectively and wisely. These essentials will assist a VA to stay in business for a long time.

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