Santa Claus is very well known across the globe as a jolly fat bearded man sporting a red suit trimmed with white fur. On Christmas Eve, Santa Claus enters the home of good children, usually through the chimney, bearing gifts of toys that his elves have been busy making all year long. Every child always makes a letter to him about their Christmas wishes. But come to think of it, it’s already 2010, what if Santa Claus has his own call centre?
If Santa Claus has a contact center, it will be easy for everyone to get in touch with him. His inbound call center agents will always be available to answer every inquiry. I’m sure that he will have the best VOIP phone service and PBX phone system as well. Since he doesn’t have to sell anything, he will still have telemarketing agents for charity fundraising, definitely Santa Claus loves to help those who are in need. On the other hand, his BPO call center will have the skilled web developers and programmers for his website. He will have a very nice blog site wherein everybody is free to make comments. With so many things to do, he will also have a virtual assistant for his appointments and email responses.
As it gets closer to Christmas, Santa gets busier and busier but if he has a call center, there will be no problem at all, Santa will always be glad to hear from children all over the world and make them happy on Christmas Day.