Business Process Outsourcing is a vital component to a growing Philippine economy. BPO and call center companies in Cebu, Manila, Makati and other cities account for nearly 10 percent of the country’s Gross Domestic Product, and the top BPO companies in the Philippines are forecast to employ some 1.8 million residents by the end of this year.
The Philippine BPO industry has realized immense growth thanks in part to tax exemptions and other government initiatives used to entice investors. With the aid of the Philippine’s Commission on Higher Education, there are even University-level training courses for potential BPO call center workers, which feeds into an impressive talent pool of highly-motivated college graduates.
Executive Boutique, a rising BPO company in the region, has the privilege of working with some of the very best of these individuals to service the business processes of companies throughout the world.
Business Process Outsourcing Industry in the Philippines
According to ASEAN Briefing, the BPO industry in the Philippines has shown a median expansion rate of 20 percent each year, which bodes well for future growth. India’s apex trade association, ASSOCHAM, reports that BPO services there have declined significantly as more organizations shift their focus toward the Philippines, where citizens are fluent in English, have neutral accents, and leverage extensive training in finance, accounting, IT and other relevant sectors.
BPO companies in the Philippines are projected to generate some $40 billion in revenue while providing stable jobs for 2.8 million Filipinos over the next five years. For many, this thriving industry, which includes data transcription, software development, back-office processes and call center operations, has highlighted the myriad talents and skillsets of the Filipino people, while giving businesses around the globe the chance to cut costs, streamline operations and scale workforce as needed.
Best BPO Companies in the Philippines in High Demand
Every year, more than half a million Filipino residents earn an undergraduate, Masters or doctoral degree. Not surprisingly, the country boasts a wealth of professional talent, including those in the IT-BPO sectors such as health care, accounting and other complex services. The IT and Business Process Association of the Philippines reports that the BPO and call center industry is among the nation’s most significant generator of jobs.
The top 10 BPO companies in the Philippines remain in high demand. They attract the cream of the crop by offering a positive work culture, a healthy work-life balance and numerous benefits along with competitive salaries. Employees have opportunities for career advancement, whether in the fields of customer service, technology, development, consulting or operations.
Philippines a Global Hub for BPO
The Philippines has shown itself a major player in the business process outsourcing industry as rising numbers of organizations have partnered with leading BPO providers to gain a competitive edge. Cebu City is a thriving outsourcing hub for BPO companies and boasts more than two dozen IT Parks and IT Centers in addition to numerous top-tier higher education institutions. Cebu City is also home to Executive Boutique. Call today for more information about how we can best serve the needs of your company by becoming “Your Call Center in the Philippines!”