Call Center Services | EB Call Center

Executive Boutique is a leading provider of outsourced call center services, including superior customer service for start-up businesses across a range of industries, as well as government organizations, non-profits and Fortune 500 companies. By leveraging Executive Boutique’s state-of-the-art systems and highly skilled agents, companies of any size can expand their staff at a fraction of the cost of hiring full-time U.S.-based employees. Reap the benefits of outsourcing with Executive Boutique’s Philippine call center. Our multi-lingual specialists can cover all your business and technical support needs, while saving your company money.

Take your business to the next level, improve customer satisfaction rates and enhance efficiencies by partnering with Executive Boutique, located in Cebu’s brand-new IT complex. Call center outsourcing is not only cost-efficient in the long run, it helps you gain a competitive edge in the global marketplace. By utilizing agents who are dedicated to delivering a consistent, high-quality customer experience, companies have more time and resources to focus on core functions and goals.

Business Process Outsourcing

Ready to outperform your competitors, enhance agility and boost performance in an ever-changing marketplace? Business process outsourcing is a proven technique to take your operations from good to great. Executive Boutique call center services are designed to drive measurable business results without large investments or fixed overheads. By outsourcing front and back office processes to our professional team of call center agents, you can expand your global presence, decrease costs and pay more attention to growth initiatives.

We are a leading provider of outsourced BPO services including:

Benefits of BPO

Business process outsourcing – from simple office tasks to complex market research — is an effective way to streamline operations and encourage growth. The primary advantages of BPO with an experienced call center like Executive Boutique include:

Improved logistics and productivity
Reduced expenditures for staffing and infrastructure
Fosters collaboration among in-house staff
Better quality of customer service
More time to focus on revenue enhancements

International BPO Call Center

Executive Boutique develops customized solutions to address common logistical and administrative challenges faced by growing companies. We offer a full suite of BPO services to innovative businesses in the United States, the U.K., Australia and Singapore, and maintain a global presence across numerous industries.

Customer Service

Customer engagement and experience can ultimately determine the success or downfall of your business. EB Call Center offers top of the line, professional customer support through multi-channel platforms. Our services are designed to integrate seamlessly with any business, so we function like an extension of your own team. Call center agents receive specialized training on your brand and company culture, and deliver outstanding customer support that can help increase customer satisfaction and retention rates. From billing enquiries to chat and email support, we provide a comprehensive list of customer service solutions.

Our customer service specialists provide:

Benefits of Outsourcing Call Center Services

Five of the top benefits of outsourcing customer service with EB Call Center:

Cost savings
Access to a talented and educated workforce
Quality service drives up sales
Reduces pressure on in-house staff
Better scalability and flexibility

Customer Service Call Center

Using a reputable call center with state-of-the-art infrastructure, cloud-based systems and dedicated agents is a sure-fire way to ensure customers receive consistent top-notch service. Executive Boutique’s representatives offer knowledgeable and professional post-sales support, increasing satisfaction levels and customer loyalty.

Outbound Calls

Ever wish you had the resources of large companies, with a full-time sales force? EB Call Center’s outbound and telemarketing teams will help grow your business. Our experienced telemarketing agents have what it takes to make your outbound sales and telemarketing campaigns a success. We use the newest dialing technology and have talented script writers who know how to market to your customers.

Take advantage of affordable outbound call center support with:

Benefits of Outsourcing Outbound Calls

Reap the short and long-term benefits of outsourcing telemarketing and outbound calls, which enable companies to:

Minimize operating costs
Improve sales conversions
Unburden in-house employees
Generate more leads
Widen customer base through product promotion

Outbound Call Center

If you’re looking for a way to cut down on costs, expand your brand and increase revenues, consider Executive Boutique’s call center outsourcing services. By utilizing our pool of talented agents, you can grow your business quickly and without financial burden.

Technical Support

Most companies today are outsourcing technical and IT support services due to increasing costs of hiring, training, and managing an in-house department. Improve your operational efficiency and enhance your team’s ability to quickly ramp up with better quality staff. With our experience and cutting-edge technology, we can deliver reliable tech support services to supplement or replace your in-house team.

Benefits of Outsourcing Technical Support

Maximize your business operations without reducing the quality of tech support your customers have come to expect. With our IT specialists, your customers have access to incredible expertise and round-the-clock support.

Outsourcing IT support offers immediate advantages by:

Freeing up valuable in-house resources
Fostering better cost management
Reducing risk for security or compliance issues
Providing more time to focus on market strategies and core competencies
Improving customer interactions and satisfaction

Technical Support Call Center

Save up to 80 percent on IT support costs and gain an expert staff who are available around-the-clock, 365 days a year with Executive Boutique Call Center. Learn more about our portfolio of technical support services and competitive rates by calling us for a free quote today!

Philippines Call Center Services