As technology continues to improve, software and apps are constantly being updated.
As an organization, you need to see to it that your staff is equipped and updated with the latest; therefore providing proper and prompt training is critical to making sure customer service levels do not suffer.
Ever since business organizations are finding ways to save on training costs. They also want a different and more modern approach to training.
This is primarily the reason why companies of all sizes continue to rely on outsourced tech support in the Philippines, and Executive Boutique is your software training call center partner here.
Benefits of Outsourcing Computer Software Training
Here are seven reasons why you should start outsourcing your computer software training:
Talents that are hired by BPO companies are experts in their field and trainers are no exception.
Although training is an essential endeavor for companies, for a majority of them though, it is not a core function. Therefore as a company, you stand more to gain when you outsource and leave the training to the experts.
Trainers from external companies bring a fresh and different approach because their training style is mostly different from what one is used to in a company. It is a refreshing break from a company’s training technique which has probably been the same since day one..
Training is not an everyday undertaking So maintaining an in-house training team is not ideal, not to mention, expensive. By deciding to outsource, you can send your staff for training only when there is a need for it. So why maintain an in-house training staff and pay them regularly when you can choose to pay for online computer training, on demand when you need it?
Speed to Market
Companies have deadlines to meet, and when systems and technology undergo enhancements, they need their staff onboard with it – asap! Executive Boutique guarantees to market your new products and services sooner – rather than later.
We are a reliable company, and we specialize in software training. With the expertise of our technical support team, we guarantee your staff will be adequately trained and competent.
Affordable Labor Cost
Not only are you assured of expert tech support agents, but also of affordable talent pay. Since the cost of living in the Philippines is considerably lower than other countries like Australia or the U.S.A, there is no scarcity of workers who are the best and the brightest because they are attracted by generous compensation.
Increase in Profitability
According to an IBM research carried out in 2010, organizations who outsource, continue to outperform their competitors on key financial metrics – from general and administrative expenses, earnings before taxes, sales, operating income and return on assets.
Have you been considering outsourcing your software training needs but can’t find the right BPO company? Your search ends with Executive Boutique! We provide scalable, top-notch software training to companies of all sizes. Our software trainers are the best and have relevant experience garnered from working for reputable technology firms and possess computer degrees and training backgrounds. Our training approach is thoroughly documented and tailor-made to suit your company culture. Sound like everything your company needs so far? We’d love to discuss this with you further! Contact us now for a free quote.