Urgent Hiring: Mandarin-Speaking Agents

Join our Saturday Recruitment Event on October 6 and 13 from 8AM to 3PM! Get exciting freebies + free lunch! Visit us at 3/F Skyrise 2 Bldg., Cebu IT Park, Apas, Cebu City. Bring an updated copy of your resume, a pen and an ID.

Executive Boutique is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 10th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique and think it’s a great place to work!” The owners and managers at EB care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what can we do to make it beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Executive Boutique today and join the growing EB family. You won’t regret it!

Checkout our Facebook page https://www.facebook.com/EBCallCenter

MANDARIN-SPEAKING AGENTS

We are looking for Mandarin-speaking customer service representatives who are eager to start ASAP!

What awaits you:

• Competitive salary package

• Generous monthly bonus program
• Medical / Dental coverage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
• Career development
• Life insurance program
• Vacation and family leave programs
• Annual salary increase based on performance
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Family atmosphere
• Cozy sleeping lounge and canteen plus entertainment area
• Great offices in IT park with outdoor private terrace overlooking Cebu City

YOUR RESPONSIBILITIES:

• Respond to communications via email, chat and phone call regarding inquiries from customer and hoteliers
• Handle and solve customer needs
• Coordinate with IT (new features to be implemented to improve customer service, align on issues/bugs reported by customer service team, etc.)
• Teamwork and contribution on knowledge base

WHO WE ARE LOOKING FOR:

• Candidate must have at least 1 year of BPO experience (in at least 1 company) to qualify
• Excellent English and Chinese communication skills – both written and verbal
• Excellent English communication skills – both written and verbal
• Dynamic, enthusiastic and with a “Can-Do” attitude
• Background in service/hotel/travel business will be considered as an advantage
• Can provide excellent customer service at all times
• Proactive
• Must have good knowledge in computer and mobile applications
• Candidate must be flexible to work on any shift
• Must be willing to work on weekends

How to Apply

Interested applicants may visit our office at:

Executive Boutique PH, Inc.
3/F Skyrise 2, Cebu IT Park, Lahug, Cebu City

Walk-ins are prioritized!

Walk-ins will only be entertained from Mon-Fri from 8am-3pm and 9pm-10pm.

What to bring: a pen, a valid ID, and an updated copy of your resume.

Due to the volume of applications we receive every day, only shortlisted candidates will be contacted via phone and e-mail within 1-3 working days.

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