Outsourcing has become an indispensable method for law firms of all sizes and specialties to streamline workflow and while enhancing operational efficiency. Delegating non-core tasks and chores to an overseas call center can help legal departments scale more rapidly without investing large sums of money in staffing or infrastructure.
BPO legal services can be an effective solution for law firms plagued by high turnover rates, staff burnout, or an inability to generate new leads and higher income. Business Process Outsourcing, or BPO, is driven by client requirements and goals. Whether your partnership needs assistance handling inbound calls or savvy social media upkeep, outsourcing provides several key advantages.
Key advantages of outsourcing legal services
Legal BPO confers the expertise and resources to grow your business exponentially. Contracts are flexible and designed to meet your individual needs and milestones. Outsourcing the most time-intensive and burdensome processes can help advance your law firm in a competitive industry while saving up to 40 percent on overhead costs.
The benefits of legal outsourcing are myriad. Law firms gain access to state-of-the-art technological infrastructure, domain expertise, and a designated staff of talented, English-speaking professionals who shine in their chosen field.
BPO providers for law firms act as an extension of your own business. The goal is seamless integration that allows you to allocate internal resources in a smarter and more efficient manner.
Highly-skilled agents work round-the-clock, 365 days a year, handling a wide range of tasks and projects with the utmost professionalism. This extends your working hours considerably, without the expense or headache of hiring in-house support staff. Outsourcing administrative and back-office legal processes can decrease turnaround times and boost productivity. This allows you the financial freedom to ramp up or scale down as necessary.
Confidentiality of legal documents and records is critical. Because leading BPO partners employ best-in-class quality control measures and data security policies, you can feel confident that all transactions are 100% secure.
Affordable outsourcing solutions for the legal industry
Expand your law firm’s bandwidth and capabilities with tailored BPO services that cut costs and save time. Services can be customized to meet each client’s requirements, and include:
- Live web chats
- Appointment setting
- Inbound and outbound calls
- Accounting and billing
- Claim filing and processing
- Lead generation
- Data entry
- Litigation research
- Document coding
- Social media support
- 24/7 customer support
Scalable BPO legal services from Executive Boutique
Executive Boutique Call Center provides cost-efficient BPO services for attorneys, legal departments, and law firms worldwide. We are located in the Cebu IT Park office complex and leverage top-level talent at incredibly affordable rates. Tap into our industry expertise and flexible service delivery models to increase efficiencies and improve your bottom line.
EB Call Center is a trusted outsourcing partner in the Philippines. To learn more about our suite of services and fee structure, please call our office for a free quote.